Returns & Exchanges
At Asters Maldives, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your item, our streamlined return policy allows for exchanges or refunds within 7 days of delivery.
Initiate Your Request
Contact our customer service team via email or phone within 48 hours of receiving your order to notify us of any discrepancies or return intentions.
Prepare the Package
Ensure the item is in its original, unused condition with all tags, manuals, and packaging intact to qualify for a successful return.
Drop-off or Collection
Bring the item to our designated collection point in Male' or arrange for a pickup service through our logistics team, depending on your location.
Verification and Refund
Once our quality control team inspects and approves the returned item, your refund or exchange will be processed within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing